Order Processing & Shipping

WEBSITE ORDERS

Online orders are processed Monday through Friday within 1-3 business days of order placement, unless indicated as longer in the product description.

Please note that Cabana Life and Tribal take additional process and delivery time.

Orders placed between 1pm EST Friday thru midnight EST Sunday will be processed the following Monday. 

On occasion, an order may be placed on hold. In that event, we will contact you within one business day to gather the information we need to expedite the order. If we attempt to contact you and do not receive a response after five business days. We reserve the right to cancel your order.

US SHIPPING RATES

Orders are shipped via USPS 5-7 business days. Delivery time does not include Saturdays, Sundays or holidays.   

  • Orders over $150 are shipping USPS for free
  • Orders under $150 are shipped USPS flat rate $10.00

Orders may ship in multiple shipments.

STORE PICK UP

  • There is no charge for orders picked up in store 

INTERNATIONAL SHIPPING

At this time we do not ship internationally.

QUESTIONS

internet@patchington.com
(800) 771-2200 M-F 10 am - 5 pm ET